Q: Why do I have to transfer my website? What does website migration include?
A: The website migration service that our company is offering is free of cost (to a certain extent). We will migrate your site(s) to our top–notch cloud hosting platform without you having to do anything. We know from experience that swapping web hosting providers can result in lost data and unnecessary downtime. This is the reason why we will accomplish all that for you at no cost!We’ve got competent administrators whose principal job is to make sure that your site performs exactly as it did on your former web hosting platform. Our administrators are well–versed in transferring custom–built sites, as well as sites that are based on famous web apps such as Joomla™ and WordPress.
Q: How long will it take for my web site to be migrated over to your platform?
A: There are many aspects to take into account – the total amount of web files, the size of the database, the complexity of the web site itself and the current workload of our web site migration professionals, etc. Having said that, we do our best to perform all web site migrations in a 48–hour time frame. Smaller websites are migrated much faster – typically in under 24 hours.
Q: Do you need something from me before you begin moving my site?
A: We don’t gather any private data. We’ll require, however, the login info for your present web hosting account along with the name of the site that you’d like to transfer.
Q: My old web hosting account has sensitive info inside. How can I rely on you?
Q: How about downtime? Will my site be unavailable?
A: Your website will continue to work exactly like it did before with your previous web hosting provider. Once we are through with the migration, your site will be configured to work on our web hosting platform and we will ask you to preview it. If everything is working correctly, all you will have to do is change the name server resource records for your domain name. Your site will be transferred over to us with no downtime.
Q: Will my current web hosting provider need to do anything?
A: Nope. Aside from your login details for the Control Panel, we do not need anything. We’ll never contact your web hosting provider. They will not know anything about the transfer either.
Q: Which hosting platforms do you support?
A: Yup. We support all traditional Linux–based hosting platforms. We do not support Windows–driven hosting platforms, because we do not offer Windows web hosting solutions ourselves.We also do not support proprietary website creation and management user interfaces such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.