Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Supplying high quality support promptly is our high priority, so that we support each cloud web hosting packages plan with a one hour ticket reply guarantee. After you submit a ticket or send us a message, our client help and support staff will try all they possible can to provide the most acceptable remedy for your case and to offer guidance promptly.

  • Top quality support service
  • A Top–quality Support Service

  • Get in touch with us whenever required. Our crew of technicians will be on–line for you 24x7x365 to reply to all your inquiries and to resolve any problem you might have. You can post a customer assistance ticket from the Free Domain Name and Hosting Online Control Panel or drop an e–mail any moment. Moreover, on business days, you can easily give us a call or work with the online chat alternative.

  • Intuitive help center
  • An Intuitive Help Section

  • Free Domain Name and Hosting’s Control Panel gives you a comprehensive know–how base that’s integrated into all areas. In each part, you’ll find a Help button which will load for you a group of step–by–step guides on how to take advantage of a particular element or accomplish a selected action. In addition, we have produced mini seminar video clips in an effort to get a better idea of the Control Panel’s interface.