A 99.9% Server Uptime
We’ve set up our cloud web hosting system using stable hardware and significantly modified software. Our admins have installed a modified version of SELinux on each of our machines in order to ensure utmost security and reliability. We have added a number of DoS protection mechanisms along with highly effective firewall programs to make sure our internal network is impenetrable and secure.
Our cloud web hosting packages packages offer a 99.9% server uptime guarantee. And regardless of which datacenter you pick, our uptime guarantee remains the same.
A 99.9% Network Uptime
To be able to offer a high–quality web hosting service, you can hardly count on the default network configuration in a datacenter. We’ve built our own custom network in an attempt to ensure a faster–than–the–blink–of–an–eye connection speed with the outside world.
And because of this, no matter which datacenter facilities you select: our USA data center, our UK data center, in our data center Finland, in our Eastern Europe data center or our Australian data center, you can enjoy an assured 99.9% network uptime. And this guarantee is valid with all web hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting plans. If you’re unsatisfied with our hosting services, or if you consider them insufficient, or if you decide that you need a VPS rather than a cloud hosting package – you will receive your money back, no questions asked.
All domain name registrations are non–refundable, but you’ll keep complete control of your domain names even when you cancel your account with us.
24/7 Technical Support
If you’ve ever been forced to wait for hours to get a reply, you’re aware of how frustrating this can be, even more so when your site is at stake. That is why we offer a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our customer service technicians will be here for you and they’ll answer you in under one hour. And the best part is that their average support ticket response time is well under 20 minutes!